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Popcorns HireFlow

Terms of Service

Last updated: June 2026

These Terms of Service govern your use of Popcorns HireFlow ("the Service"), a job offer management platform operated by Popcorns ("we", "us", "our"). By creating an account or using the Service, you agree to these terms.

1. What the Service does

Popcorns HireFlow lets companies create, customize, preview, and send job offers to candidates. Offers are generated from templates and can be shared via public links, email, or PDF export. The Service does not automate communication with candidates beyond what you explicitly initiate.

2. Account eligibility and verification

You may register a company account. After registration, accounts enter a pending state where you can create draft offers and explore the system, but cannot publicly share, email, or PDF-export offers.

Our team reviews submitted company information (company name, country, tax/VAT ID, contact details) before approving an account. This verification protects candidates from fake or misleading offers. We may request additional documentation and reserve the right to approve, reject, or suspend accounts at our discretion.

You represent that the company you register for is real, legally operating, and that you are authorized to act on its behalf.

3. Acceptable use

You agree not to use the Service to:

  • Send offers to individuals without a genuine hiring intent.
  • Impersonate another company or misrepresent your identity.
  • Make offers that violate labor laws, anti-discrimination regulations, or public policy in the recipient's jurisdiction.
  • Include content that is fraudulent, deceptive, defamatory, or harmful.
  • Attempt to circumvent security, rate limits, or access controls.
  • Extract data from the platform in bulk except for your own account's data.

4. The customer is the issuer of every offer

Popcorns HireFlow is a software platform used by employers to draft, track and deliver their own job offers. The customer (the company using HireFlow) is the issuer of every offer document and is solely responsible for its content, accuracy, legal validity and any consequences arising from it.

Popcorns and iConsult d.o.o. Belgrade do not review, endorse, or warrant any offer issued via HireFlow. Popcorns is not a party to any offer, contract, employment relationship, negotiation or dispute that arises from documents created on the platform.

You are responsible for the accuracy of compensation figures, benefits, job descriptions, terms, dates, and any other content you include. You are responsible for compliance with employment, anti-discrimination, tax and any other applicable laws in the jurisdiction where the offer is made and where the candidate is located. You are responsible for honoring the commitments you communicate to candidates.

5. Candidate data and data processor relationship

When you enter candidate personal data (name, email, phone, position-related details) into an offer, you confirm that you have a legal basis to process that data — typically that you have initiated or are conducting a hiring process with the candidate.

You are the data controller with respect to candidate data. Popcorns acts as a data processor on your behalf, processing candidate data only as needed to operate the Service. We do not use candidate data for any other purpose, do not market to candidates, do not share candidate data with third parties, and do not use candidate data to train AI models. Detailed processor obligations and security measures are described in the Privacy Policy.

You remain responsible for fulfilling data subject requests (access, correction, deletion, portability) from candidates whose data you have entered into the Service. We provide tools to assist with these requests within the platform.

6. Plans and billing

The Service is offered in three plans: Free, Professional, and Enterprise. Features available at each plan are described in the product and on the public pricing page.

The Free plan does not require payment. Professional plan is billed monthly in EUR. Enterprise plans are individually negotiated. Plan changes (upgrade or downgrade) take effect immediately and are subject to pro-rata adjustment.

Plan pricing displayed during the early adopter period may differ from future public pricing. Customers who subscribe at the early adopter rate retain that rate for as long as their subscription remains continuously active, unless explicitly notified of a future change.

7. View tracking and audit trail

The Service records when candidates open public offer links (view count, timestamps). It also records all account actions (create, edit, send, status change) for audit purposes. This data is visible only to the account that created the offer and to Popcorns for service operation and fraud prevention.

8. Intellectual property

Popcorns and its licensors retain all rights to the platform, templates, and software. You retain all rights to the content of offers you create. By using the Service, you grant Popcorns a limited license to store and display your content to fulfill the Service.

9. Termination

You may close your account at any time by contacting us. We may suspend or terminate accounts that violate these terms, fail verification, or are inactive for extended periods. On termination, your offers become inaccessible, and data is deleted according to our Privacy Policy.

10. Disclaimer and liability

The Service is provided "as is" without warranties. We do not guarantee uninterrupted availability or error-free operation. To the maximum extent permitted by law, Popcorns' total liability arising from your use of the Service is limited to the amount you paid in the 12 months preceding the claim.

11. Changes to terms

We may update these terms. Significant changes will be communicated to registered users. Continued use after changes constitutes acceptance.

12. Governing law and contact

These terms are governed by Serbian law as the law of the registered seat of iConsult d.o.o. (operator of Popcorns). For customers established in the European Union or European Economic Area, mandatory consumer protection and data protection rights of your country of residence apply where they offer stronger protection. Disputes will primarily be resolved in the competent courts of Belgrade, Serbia, except where mandatory law of your jurisdiction provides otherwise.

For data protection matters, EU GDPR applies to processing of personal data of EU/EEA residents.

For questions, contact legal@popcorns.ch.

13. Sub-processors

To operate the Service, Popcorns engages limited sub-processors. The current list:

  • Hosting provider: infrastructure located within the European Union, providing server hosting and database storage.
  • Email delivery (PHPMailer / SMTP): for transactional emails (account verification, offer notifications) where the customer uses HireFlow's mail delivery feature.
  • Payment processing: for paid plans, used to handle subscription billing.

We notify customers of material changes to the sub-processor list. Customers on Enterprise plans may request a more detailed sub-processor inventory and a Data Processing Addendum (DPA).

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